Join Santa and his trusty elves for a new Grotto experience this year, where children can meet Norbert, the baby reindeer puppet in an interactive experience and make reindeer food before meeting the big man himself. Children of all ages love Norbert, making this year’s experience perfect for smaller children and toddlers as well as the older children. 

Our memorable experience includes an individual family visit with Santa as well as your chance to have your photograph taken. And remember adults are free with every child and the visit will last approximately 20 minutes. You can then take a magical train ride through a delightful wintery forest.

Book online in advance, or at the grotto itself.

Entry Price:

We pride ourselves on making our experience as affordable as possible, with discounts off peak so that the youngest members of the family can make the most of it and ensure as many families as possible can take part.

Please note due to space restrictions a maximum of two adults are allowed per child


Weekdays before 3.30pm £7.99  
After 3.30pm and weekends  £8.50  



Weekdays before 3.30pm   £8.50 (up to 15th December)
Weekdays after 3.30pm £9.50 (up to 15th December)
Weekdays £9.99 (after 17th December)
Weekends £9.99  


Prices include the entire grotto experience including meeting Norbert, making reindeer food and a special gift from Santa. Big kids (i.e. parents accompanying children) are admitted free with a maximum of two adults per child and every child receives a gift.

For more details, visit thecentremk.com

Train ride £2.00 per person

Please note:

Due to space restrictions within the experience, a maximum of two adults are allowed per child
Due to Health and safety requirements children must be accompanied by a paying adult on the train

Ticket Help Desk 0843 178 1304* 10am-5pm Mon-Fri, 10am-4pm Sat, 11am-4pm Sun

* Calls are charged at 2p/min plus your phone companies access charge