For all enquiries relating to the grotto experience or ticket booking, please contact the Grotto Call Centre: 0843 178 1308* or email tickets@eskimojoevents.co.uk

For any non grotto enquiries relating to Lakeside specifically, please contact customer services

on 01708 869 933 or email lakeside.information@intu.co.uk.

The customer services team is available during centre opening hours.

intu Lakeside West Thurrock Way, Grays, Essex, RM20 2ZP

*Calls to this number are charged at 7p/minute plus your phone companies access charge