Santa has a brand new home for this year outside between car park 3 and House of Fraser.  With magical elves, gingerbread men (and a gingerbread house obvs), interactive games and full on FUN will be there to welcome you on your arrival.

For just £6 per child, the whole family will have a Christmas experience they will never forget.

To make your intu Lakeside Christmas experience even more wonderful this year we also have the addition of an amazing crystal marquee covered ice rink! Discover both just outside between car park 3 and the main entrance near House of Fraser – visit from the 11th November and make some magical memories to last a lifetime.

Customers are advised to arrive just 5 minutes before your allocated slot

Grotto Ticket Help Desk 0843 178 1308*

Lines open 10am-5pm Mon-Fri, 10am-4pm Sat, 11am-4pm Sun

*Calls tare charged at 2p/minute plus your phone companies access charge