For all general enquiries relating to the grotto experience please email or call 0203 819 6983

Lines are open

Monday - Friday 10am - 5pm
Saturday  10am - 4pm
Sunday  11am - 4pm


For queries on existing bookings please quote your 6 digit reference number, the name the booking was made in and the name on the payment card to ensure that we can deal with your query as efficiently as possible.