Please note that Santas Grotto has a new location in car park Orient 12, which is opposite the Great Hall entrance.

For all general enquiries relating to the grotto experience please email tickets@eskimojoevents.co.uk.

If you wish to book by phone please call

Ticket Help Desk 0843 178 1309*

Mon-Fri 10am-5pm 

Sat 10am-4pm 

Sun 11am-4pm 

For all other enquiries relating to the grotto experience please email tickets@eskimojoevents.co.uk

* calls are charged at 2p per minute plus your phone companies access charge